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RETURNS AND REFUNDS  

 

From the date of receipt of his order, the Buyer has a period of 14 days to return his item(s).

Beyond this period, the products delivered will be deemed to be compliant and accepted by the Buyer.

The item that the buyer wishes to return must be returned new and in its original packaging, accompanied by an explanatory letter mentioning the order or invoice number, the complete contact details of the Buyer as well as the method of return. desired.

Do not hesitate to consult our T&Cs for more information.

Attention :  Nevertheless  the right of withdrawal does not apply to any partially or completely personalized item. 

"In accordance with the legal provisions in force, in particular article L.121-21-8 4° of the Consumer Code, the customer within the meaning of the legal provisions in force on the date of the order, has no withdrawal for contracts:

- supply of products made according to the consumer's specifications or clearly personalized or in limited edition;

- supply of Products which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection; (earrings)

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